Car "Three Guarantees" is expected to be implemented during the legislative process


Car "Three Guarantees" into the legislative process year is expected to implement the source: Beijing Youth Daily AQSIQ said yesterday that "home automotive product repair, replacement, return responsibility regulations" is expected to implement the reporter during the year learned from the AQSIQ, China's car The product "Three Guarantees" system is expected to be announced and implemented within this year. At present, the draft “Responsibility Regulations for the Repair, Replacement, and Return of Household Automobile Products” has passed all aspects of negotiation and demonstration, and has entered the legislative process. The “three guarantees” system for automotive products refers to the provisions for the repair, replacement, and return of household automotive products, and the principle of who sells and who is responsible for the Three Guarantees. The three bags specified in the draft are valid for two years or within 40,000 kilometers. During this period, automotive products have quality problems and consumers can repair, replace or return them on the basis of three-guarantee certificates. Where losses are caused, sellers, producers, and repairers shall be responsible for compensating for the corresponding losses according to regulations. After two repairs are still not working properly, consumers can submit return requirements to the dealer. In addition, the repairer should provide consumers with no less than one free maintenance during the validity period. Consumers are looking forward to the “Three Guarantees” rule that has introduced the situation in which car complaints cannot be complied with in recent years and will be greatly improved within this year. Recently, the Regulations on the Responsibility of Repairing, Replacing, Returning Household Automobile Products, and the Regulations on the Recall of Defective Automobile Products have been formally announced and implemented during the year, which will solve the problem of complaints from auto consumers to a large extent. In these two regulations, the implementation of the “Three Guarantees” system for automobiles will be the “major event” to solve consumer complaints. According to the stipulations in the "Consumer Law", commodities listed on the "Three Guarantees" list have clear legal responsibilities and return conditions are clear at a glance. However, automobiles, etc., have not been included in the “Three Guarantees” range as some bulk commodities. This directly leads to consumers being unable to properly resolve such complaints. In the past few years, complaints such as the “Bang Ben Incident” and “Liu Guichen Incident” were caused by the failure of consumer complaints to be well resolved. With the increase in the number of cars in China, complaints, difficulties in mediation, and compensation have become the primary issues that plague automotive consumers. Shi Yaodong, Research Department of Industrial Economics of the Development Research Institute of the State Council, said: "Compared with the 'recall' system, the implementation of the 'Three Guarantees' system for automobiles is the top priority in resolving current auto consumer complaints. If we can implement the 'Three Guarantees' system well, Some of the 'bottleneck' issues of the car 'recalls' will also be easily solved.” Wan Jiang of the Yaw Resources Beijing office also believes that the 'recall' of cars is a huge system project, not a good operation overnight, but the car "Three Guarantees" has practical significance in solving consumer complaints. It is understood that another "car consumption policy" that is related to the interests of car consumers is also expected to be introduced within the year. This regulation involves the most sensitive issues such as car charges that are currently concerned by car consumers. For the first time, it is clearly stated that consumers have the right to refuse to pay abnormal additional expenses in the purchase, use and maintenance of automobiles.

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