Rockford FD dispatchers begin new protocol

Excerpts from restart.com:

Starting next week, the Rockford Fire Department is implementing a new policy aimed at improving outcomes for victims of sudden cardiac arrest. Dispatchers will now ask two critical questions when receiving emergency calls: Is the person conscious? Is their breathing normal?

If the answer to both questions is no, the dispatcher will immediately instruct the caller to take action. Instead of asking whether they're comfortable performing CPR, the caller will be guided step-by-step through administering chest compressions. The goal is to ensure that the victim receives around 100 compressions per minute, which can significantly increase their chances of survival.

This initiative is being rolled out by Rockford's 42 dispatchers, who will play a pivotal role in guiding callers through these life-saving steps. Their efforts are part of a broader strategy to boost the city's out-of-hospital cardiac arrest survival rate, which stood at 46.2% in 2015. Chief Derek Bergsten and Dr. Jane Pearson, an emergency medicine specialist from OSF Saint Anthony Medical Center, unveiled the program at the Rockford Fire Department headquarters. They aim to reach a 50% survival rate within the next year.

“In moments of crisis, people often feel overwhelmed and unsure of what to do,” explained Chief Bergsten. “By providing clear instructions and pacing them through the process, we hope to empower callers to act quickly and confidently.” Dr. Pearson, who trains dispatchers, noted that the national average for out-of-hospital cardiac arrest survival hovers between 20-30%. In contrast, King County in Washington state, home to Seattle, boasts one of the highest rates, at over 62%.

Cardiac arrest occurs when the heart suddenly stops functioning, and each year, more than 420,000 such incidents occur across the United States. Since late 2014, Rockford has seen steady improvement in its survival statistics, largely due to a renewed focus on high-quality chest compressions. Firefighters responding to emergencies are now extending their on-scene CPR efforts to approximately 20 minutes—nearly triple the previous average of six minutes—before transporting patients to hospitals.

“Our success isn't just about numbers,” emphasized Dr. Pearson. “It's about ensuring that survivors return to full functionality. That means being able to live independently without assistance.” She credited the collaborative approach among dispatchers, emergency medical technicians (EMTs), and hospitals as key to achieving these results. “When everyone works together, we create a seamless system where every link contributes to saving lives.”

Direct Expansion Wshp

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